Privacy Policy

Privacy Policy

myfilmfriend, Inc. is anxious to treat your data with the greatest care. Here you can find out which data the platform collects and how it is processed and used.

Information about us as controllers of your data

The party responsible for this website (the "controller") for purposes of data protection law is:

myfilmfriend, Inc.

2025 Guadalupe Street

Suite 260

Austin, Texas 78705, US



Chief Executive Officer: Benoît Calvez

Data Security Engineer

If you have any questions about whether myfilmfriend, Inc. processes your data in accordance with data protection regulations, you can contact our data protection officer at:

Jacqueline Röber


Collection and storage of personal data and the nature and purpose of their use

a) Visiting the website

When you visit our website, the browser used on your terminal device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access is made (referrer URL),
  • the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The data mentioned will be processed by us for the following purposes:

  • Ensuring a smooth connection of the website,
  • To ensure a comfortable use of our website,
  • Evaluation of system safety and stability as well as
  • for other administrative purposes.

Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

b) When installing the app myfilmfriend

When you download the app, the necessary information is transferred to the App Store you use (e.g. Apple App Store, Google Play Store), including your username, email address, account number, download time, and unique device ID. However, we do not control and are not responsible for this data collection. We only process the data provided to us to the extent necessary to download the app to your device. Beyond that they are not stored further by us.

c) When logging in and using the Service of myfilmfriend and the App

No registration and thus no user account on is required for the use of the service. All you have to do to log in is enter the library card number and a password issued by the library. We do not collect any personal data ourselves. For the purpose of authentication by the library, an encrypted channel to the user’s library database is established. After successful authentication, the library transmits the following status information to

  • Loan authorization
  • age rating.

This status information is temporarily stored by for the duration of use.

User account and watchlist

With the first login, an anonymous user account is created with the user name "myfilmfriend". In the user account, the user permanently stores pre-selected films (watch list), a PIN for child viewing, if assigned, and the language setting.

The user has the option of entering his own user name in the user account, which is then also permanently saved. If the user name is a clear name, these usage data can be associated with the person of the user. By assigning a clear name, the user actively consents to the storage and processing of this use-related data. 

d) When playing a movie (Intertrust ExpressPlay)

Our movies are copyrighted. To view the movies it is necessary to use the service "Intertrust ExpressPlay" of Intertrust Technologies Corporation, 920 Stewart Drive, Sunnyvale, CA 94085, USA (Intertrust). To do this, the user browser connects to Intertrust's license servers to retrieve the keys required to decrypt the movies. The browser transmits the data required for proper viewing to Intertrust's servers, including the user's IP address. This only acts as a sender adress and is not processed.

The described data exchange is necessary for the presentation and playback of the films within the scope of our contractual offer. It also serves to prevent misuse. Our legitimate interest also lies in the aforementioned reasons, provided that we process the data in the process.

The Intertrust keys provided for decryption are valid for a limited period of time. We do not store any further information about the use of Intertrust services. The other data will be deleted as soon as they are no longer required for the purpose for which they were collected.

Further information can be found in Intertrust's privacy policy:

e) When using our contact form

If you have any questions, we offer you the possibility to contact us via a form provided on the website and the app. We require a name, a valid e-mail address and your request so that we know who sent the request and can answer it. Further information can be provided voluntarily.

The personal data collected by us for the use of the contact form will be deleted by us after we have received your request.

Data transfer

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if:

  • you have given your express consent to this
  • the transfer is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
  • in the event that there is a legal obligation to pass on data, and
  • this is legally permissible and required for the execution of contractual relationships with you

Rights of data subjects

You have the right:

  • to request information about your personal data processed by us. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, unless it has been collected from us, as well as the existence of an automated decision making process including profiling and, if applicable, meaningful information on its details;
  • to immediately request the correction of incorrect or incomplete personal data stored by us;
  • to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • to demand the restriction of the processing of your personal data, if the accuracy of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing;
  • to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request transmission to another responsible person;
  • to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future, and
  • to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our office.

Right of revocation – deletion of data

If your personal data are processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are reasons for doing so which arise from your particular situation or which are directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to

Data security

We use the common SSL procedure (Secure Socket Layer) within the website/app visit in connection with the highest encryption level supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

Topicality and change of this data protection explanation

This privacy policy is currently valid and as of March 2023. Due to the further development of our website and offers about it or due to changed legal or official requirements, it may be necessary to change this privacy policy.